Frequently Asked Questions
Everything you need to know about restoring your home textiles.
How long does shipping take for BIORESTORE orders?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
What is your return policy for home care products?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return unused items in their original packaging for a full refund.
Are BIORESTORE products safe for all fabric types?
Our formulas are specifically designed for natural fibers like cotton, linen, and wool. We recommend testing a small, inconspicuous area before treating delicate synthetic blends.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my restoration kit delivery?
Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your shipment's progress in real-time.
Are your products environmentally friendly?
Yes, BIORESTORE is committed to sustainability. Our products are biodegradable, and our packaging is made from 100% recycled materials to minimize our environmental footprint.